How can we help you?

Create an account, choose a license, pay and find your licenses → Install the Securantis plugin on WordPress: ZIP, activation and prerequisite checks → Installing the Securantis module on PrestaShop (1.7 → 9) and verifying prerequisites → Activate and Link a Securantis License — Complete Guide → Recommended initial secure configuration →

Dashboard — reading the score, recommendations and synchronization status (WordPress & WooCommerce) → WordPress Progressive Scanner: Integrity, Server Limits, False Positives and Allowlist → Configure the Securantis firewall on WordPress: observation, blocking, rules, allowlists and fail-open → Protect WordPress Login and Customize the Admin URL → Configure Google reCAPTCHA (v2 / v3) for WordPress & WooCommerce — logins, registrations, comments and checkout → Enable and Manage 2FA (email and TOTP) on WordPress / WooCommerce → Manage the Securantis quarantine on WordPress/WooCommerce: isolate, download, restore and delete without breaking the site → WooCommerce Monitoring: Events, Alerts, Compatibilities and Checkout Exclusions → Notifications and Reports (WordPress & WooCommerce) — Immediate Emails, Digest, Queue and Deliverability →

Interpreting the Securantis Dashboard in PrestaShop: score, alerts, license and synchronization → PrestaShop Scanner: scheduled scans, limits, false-positive accuracy and report delivery → PrestaShop Firewall: monitoring and blocking, e‑commerce rules, allowed IPs/URLs and compatibility → Protecting the PrestaShop back office: securing administrator logins without locking yourself out → Enable and use 2FA for the PrestaShop back office (TOTP and email codes) — activation, recovery and troubleshooting → Add a CAPTCHA (reCAPTCHA v2/v3) to customer accounts and PrestaShop forms without breaking the cart or orders → PrestaShop Quarantine: Human Decision-Making, Restoration and Handling False Positives → Configure the cron, view reports and run a controlled repair (PrestaShop) →

Manage your Securantis sites and licenses (account & supervision) → Understanding scans, alerts, events and timestamps → Download private updates, view versions and verify before updating → Enable, Disable and Manage Email 2FA on Your Securantis Account → Billing and subscription: Stripe checkout, invoices, licenses and cancellation →

Signs a Site Is Hacked and First Steps Without Destroying Evidence → Ordering a Cleanup for a Hacked Site — public flow, CMS choice, payment and account creation → Providing Access After Payment — Secure Procedure → Full procedure for handling a hacked WordPress site → Intervention Procedure: Audit, Cleanup and Maintenance for a Compromised PrestaShop Site → Optional license after cleanup: protect and monitor your hacked site →

Site unavailable after activating Securantis — fail‑open, safe deactivation and log collection → Scan stuck or incomplete: server time, memory, cron limits and resuming the scan → Scanner false positives: verify, allow a fingerprint and never ignore without analysis → Firewall: return to observation, identify the rule and add the minimal exception → CAPTCHA prevents login or order — safe recovery of keys, domain, provider and checkout compatibility → I do not receive Securantis alert emails → Troubleshooting — the Securantis agent: update failed → Contacting Support for a Diagnosis: Useful Information and Data to Mask →