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Clear guides written to solve your security issues on WordPress, WooCommerce and PrestaShop.

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WordPress & WooCommerce

Configure and troubleshoot each WordPress and WooCommerce protection without disrupting the store.

9 articles
Dashboard — reading the score, recommendations and synchronization status (WordPress & WooCommerce) WordPress Progressive Scanner: Integrity, Server Limits, False Positives and Allowlist Configure the Securantis firewall on WordPress: observation, blocking, rules, allowlists and fail-open Protect WordPress Login and Customize the Admin URL Configure Google reCAPTCHA (v2 / v3) for WordPress & WooCommerce — logins, registrations, comments and checkout Enable and Manage 2FA (email and TOTP) on WordPress / WooCommerce Manage the Securantis quarantine on WordPress/WooCommerce: isolate, download, restore and delete without breaking the site WooCommerce Monitoring: Events, Alerts, Compatibilities and Checkout Exclusions Notifications and Reports (WordPress & WooCommerce) — Immediate Emails, Digest, Queue and Deliverability

PrestaShop

Install, configure and troubleshoot protections for PrestaShop 1.7 to 9 stores.

8 articles
Interpreting the Securantis Dashboard in PrestaShop: score, alerts, license and synchronization PrestaShop Scanner: scheduled scans, limits, false-positive accuracy and report delivery PrestaShop Firewall: monitoring and blocking, e‑commerce rules, allowed IPs/URLs and compatibility Protecting the PrestaShop back office: securing administrator logins without locking yourself out Enable and use 2FA for the PrestaShop back office (TOTP and email codes) — activation, recovery and troubleshooting Add a CAPTCHA (reCAPTCHA v2/v3) to customer accounts and PrestaShop forms without breaking the cart or orders PrestaShop Quarantine: Human Decision-Making, Restoration and Handling False Positives Configure the cron, view reports and run a controlled repair (PrestaShop)

Hacked Site Response

Respond to an infection and understand each step of a secure professional intervention.

6 articles
Signs a Site Is Hacked and First Steps Without Destroying Evidence Ordering a Cleanup for a Hacked Site — public flow, CMS choice, payment and account creation Providing Access After Payment — Secure Procedure Full procedure for handling a hacked WordPress site Intervention Procedure: Audit, Cleanup and Maintenance for a Compromised PrestaShop Site Optional license after cleanup: protect and monitor your hacked site

Troubleshooting & Compatibility

Resolve common issues while keeping the site, back office and orders accessible.

8 articles
Site unavailable after activating Securantis — fail‑open, safe deactivation and log collection Scan stuck or incomplete: server time, memory, cron limits and resuming the scan Scanner false positives: verify, allow a fingerprint and never ignore without analysis Firewall: return to observation, identify the rule and add the minimal exception CAPTCHA prevents login or order — safe recovery of keys, domain, provider and checkout compatibility I do not receive Securantis alert emails Troubleshooting — the Securantis agent: update failed Contacting Support for a Diagnosis: Useful Information and Data to Mask

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