Securantis

Securantis Support

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Clear guides written to solve your security issues on WordPress, WooCommerce and PrestaShop.

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WordPress & WooCommerce

Configure and troubleshoot each WordPress and WooCommerce protection without disrupting the store.

9 articles
Dashboard — reading the score, recommendations and synchronization status (WordPress & WooCommerce) WordPress Progressive Scanner: Integrity, Server Limits, False Positives and Allowlist Configure the Securantis firewall on WordPress: observation, blocking, rules, allowlists and fail-open Protect WordPress Login and Customize the Admin URL Configure Google reCAPTCHA (v2 / v3) for WordPress & WooCommerce — logins, registrations, comments and checkout Enable and Manage 2FA (email and TOTP) on WordPress / WooCommerce Manage the Securantis quarantine on WordPress/WooCommerce: isolate, download, restore and delete without breaking the site WooCommerce Monitoring: Events, Alerts, Compatibilities and Checkout Exclusions Notifications and Reports (WordPress & WooCommerce) — Immediate Emails, Digest, Queue and Deliverability

Troubleshooting & Compatibility

Resolve common issues while keeping the site, back office and orders accessible.

8 articles
Site unavailable after activating Securantis — fail‑open, safe deactivation and log collection Scan stuck or incomplete: server time, memory, cron limits and resuming the scan Scanner false positives: verify, allow a fingerprint and never ignore without analysis Firewall: return to observation, identify the rule and add the minimal exception CAPTCHA prevents login or order — safe recovery of keys, domain, provider and checkout compatibility I do not receive Securantis alert emails Troubleshooting — the Securantis agent: update failed Contacting Support for a Diagnosis: Useful Information and Data to Mask

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